We're happy to hear from you!
- How can I call the museum?
- Call us at 717 687-8628. Our phone system provides many recorded answers to common questions, but during open hours you can reach a human voice too! To ask research questions see below.
- What's your FAX number?
- 717 687-0876
- What's your physical location?
- 300 Gap Road, Strasburg, PA 17579. Gap Road is also marked as Route 741. We're across the road from the Strasburg Rail Road. Our mailing address is different, though.
- What's your mailing address?
- Railroad Museum of Pennsylvania P. O. Box 15, Strasburg, PA 17579 (If you'd prefer an E-mail response when you write, indicate your address.)
- What is your email address?
- firstname.lastname@example.org (Click it to send general questions now.)
- How can I contact the Museum store?
- You can visit the store online here, call at our main number, or send an email: email@example.com (Click it to send the store a message now.)
- How to get to the museum?
- Detailed directions and related information are available here. For further questions, call us.
- How about if I have a research question?
- We get lots of questions about railroad history, and are happy to try to help. Because of the heavy load of questions, keep the following in mind: Questions requiring research should be sent to us by US Mail. Thoughtful questions reflecting scholarly or important need will receive special attention. In some cases where extensive time is required, you may be contacted regarding the cost of such services.
- We can not prepare research reports for students.
- Our library and archives are available to serious researchers upon advance request (see Library and Archives section). All research is conducted under controlled conditions.
- Simple questions asking if we have a particular photo or some general information about a railroad or piece of equipment can be handled by E-mail. Understand that US mail inquiries generally receive priority; include a return E-mail address in your letter so we can expedite a response if appropriate.
- I'm seeking info on retired railroaders or relatives
Genealogists frequently contact us for railroad personnel information. While such information is found in corporate records, the Museum does not have information about who worked for a particular railroad or when.We do not have ex-railroad employee records in our archival collections. Here are some suggestions for pursuing your research:
- For employees of the anthracite railroads of eastern Pennsylvania -- the Central Railroad of New Jersey, the Reading Company, Lehigh Valley, Erie Lackawanna, Pennsylvania Railroad -- the best information we have indicates that Conrail “inherited” most of the personnel records from these roads and that the records are stored in a secured facility. It is not uncommon for such businesses to seal such records for 50 to 75 years following an employee’s departure as a measure to avoid litigation should personal/personnel information fall into the wrong hands. This practice is protected under the Privacy of Information Act.
- Two sources of Pennsylvania Railroad employee information as collected by the PRR Voluntary Employee Relief Department may be found in public archives. This organization represented the families of ill and injured PRR employees as a fund to disburse cash as payment for suffering:
Temple University Urban Archives
13th and Berks Streets
Philadelphia, PA 19128
Pennsylvania State Archives
350 North Street
Harrisburg, PA 17120-0090
- Western railroad employees:
Calfornia State Railroad Museum
111 “I” Street
Sacramento, CA 98514
- For information on post-1936 railroad workers covered under the Railroad Retirement Act:
U.S. Railroad Retirement Board:
Office of Public Affairs
844 North Rush Street
Chicago, IL 60611-2092
(fee charged; employee social security number required; incomplete holdings)
- Other Research Resources:
Biographical Dictionary of Railway Officials in America
(Published irregularly from 1885-1922; featured
biographies of upper-level railroad management.)
Who’s Who in Railroading and Rail Transit
(Published irregularly from 1930-1985;
featured biographies of upper-level railroad
Pocket List of Railway Officials (1895-present;
lists names and titles of middle and upper-level
Maps, records, deeds, seniority rosters, journals,
ledgers, watch files, dispatcher’s sheets, railroad
passenger lists, telegraph records, general
corporate histories, photographs et al;
1910 Census – National Archives, College Park, MD;
The Family History Library, Church of Latter Day
Saints, Salt Lake City, UT;
Local church records;
Local cemetery records;
Local newspapers and obituaries;
- Suggested reading:
Elliott, Wendy, “Railroad Records for Genealogical
Research,” National Genealogical Society Quarterly
75 (December 1987): 271-277.
Hansen, Holly T. “Railroad Records,” Family
Chronicle 5:2 (November/December 2000): 23-27.
Also see our Frequently Asked Questions page.